1. Introduction

At ChatPerk, we understand the importance of your personal privacy. This Privacy Policy outlines our practices regarding the collection and use of your personal data and sets forth your privacy rights. We are committed to ongoing privacy protection and will update this policy as necessary to reflect changes in our practices or legal requirements.

2. Contact Information

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact our Privacy Team:
PerkHub FZCO
Building A2 IFZA Business Park
Silicon Oasis - Dubai - Emirati Arabi Uniti
Email: [email protected]

3. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our Service
• Contact customer support
• Subscribe to newsletters or other communications

The personal information we may collect includes:

• Name
• Job title
• Company name
• Business address
• Email address
• Phone number

Automatically Collected Information

When you access our Service, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages you view and the dates/times of your visits
• Other usage statistics

We use this information to improve our Service, diagnose technical issues, analyze trends, and enhance user experience.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may not function properly. For more information, please see our Cookie Policy.

5. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Service
• To process transactions and send administrative information
• To communicate with you about promotions, updates, or other news
• To respond to your comments, questions, and provide customer support
• To monitor and analyze usage and trends to improve user experience
• To protect our Service and ensure security
• To comply with legal obligations and enforce our policies

6. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our Service, such as hosting providers, payment processors, and analytics services. These parties have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

7. Third-Party Services

Our Service may integrate with or contain links to third-party websites or services not operated by us ("Third-Party Services"). If you choose to use these services, you may be providing your information to them directly. We are not responsible for the privacy practices of Third-Party Services and encourage you to review their privacy policies.

8. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to countries outside of your residence.
If you are located in the European Economic Area (EEA) or the United Kingdom, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy.

9. Data Subject Rights

Depending on your jurisdiction, you may have the following data protection rights:

• Right to Access: Request access to your personal information.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure:Request deletion of your personal information.
• Right to Restrict Processing: Request restriction of processing your personal data.
• Right to Data Portability:Request transfer of your data to you or a third party.
• Right to Object: Object to processing of your personal data.
• Rights Related to Automated Decision-Making:Request human intervention if you believe automated processing affects you significantly.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

10. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer require your personal information, we will securely delete or anonymize it.

11. Security of Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

12. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
PerkHub FZCO
Building A2 IFZA Business Park
Silicon Oasis - Dubai - Emirati Arabi Uniti
Email: [email protected]